USP aka unique selling proposition

Simplicity wisdom
From Facebook last night.

 

USP is also known as “unique selling proposition”.

It’s something that compellingly separates you and your business from the others who are vying for your customer base.

Until recently, i never gave this serious thought even though i’ve always understood the concept theory. Working for 30 years inside a big Company like Disney, there’s a well-oiled corporate marketing team that has one job – to market Disney’s USP.

And they do it brilliantly.

The sudden invitation two days ago to be part of a large, public, Canadian conference (in 14 days) had me scrambling to polish up some marketing sound bites.

And it caused deep introspection on my own unique selling proposition.

How did i become Disney Institute’s highest rated, most requested speaker? How/why was i selected not once, but twice, to receive both of the Walt Disney Lifetime Achievement Awards?

It had a lot to do with my life’s work – 30 years inside Disney – and honing the most complex and sophisticated business secrets.

It also had a lot to do with a passion for keeping things simple (and prioritized), without which, nothing great happens.

Now all i have to do is say all of that in 200 characters, including spaces and periods.

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

Disney retirement update

Florida homeowner swimming pool
Sometimes i work while floating on a raft.

 

Two days away from the end of my first year of Disney retirement.

Just yesterday i told a former Disney Institute colleague (he asked how i was enjoying retirement), “i’m working harder than ever, just not as much”.

Today is not a good day to put your dreams on hold.

Or is it?

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

Oh the difference one customer driven change makes

Crazy carnival chair
Yesterday at Disney’s Boardwalk Resort, waiting for a client.

 

Much of yesterday (Wednesday) was spent having fun, even though it was a work day. As my speaking business starts to normalize – meaning proper systems and processes are in place – i expect this to be the norm.

There was no advance preparation (prior to retiring from Disney) to structure things around Disney content because that was never the plan. So the past year has been spent “playing catch up” to meet a small change driven solely by Guest (client) demand.

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

Thank you Walt Disney for teaching me this

Winderemere Preparatory School
Yesterday, stormy weather in the distance.

 

In a brutally busy and distracting world, we either succumb to or triumph over our situation.

Disney has taught me to habitually over manage things that others either under manage or ignore.

Intentionally arriving early to pick up our son from High School affords the daily opportunity to observe and to be seen – the invisible keys to building trust.

Note: Being early means something else has to give. This is why most can’t develop the active and visible habit – they’re too busy.

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Disney’s secret sauce trained me to be an expert advisor

College buddy reunion
Friends since 1977, intentionally reuniting since 1981.

 

What makes my speaking platform so different from others is the research and testing that has gone into it from 30 years at Disney. In a nutshell, here’s Disney’s (and my) secret sauce:

Disney has taught me to be intentional at over managing the details others either under manage or ignore.

That’s it.

Period.

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