Category: Make It Simple

Home patience

Home patience.

This is the patience required to thrive with peace and contentment.

This is the patience required to manage a new life-phase — retirement. And i mean full-retirement, not semi-retirement like the past decade after Disney.

This is the patience required to create new habits after a lifetime of steady, decent income.

This is the patience required to watch others reaping what they sowed, including me and my family.

This is the patience required to acknowledge that if today was my last day, am i ready in every way.

This is the patience required to manage new territory and what seems like rarely-improving human customer service. The tech side, to me, is ever increasing in its ability to make life easier, more convenient, and better.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Clock or compass?

wordpress admin screen invalid JSON response
Trying to finish today’s posts. Top pink banner message: just now a new error message is entering the mix.
woman making sandwiches in mountain setting
My photo library is full of reminders. Reminders about how lucky i am. Photo: A few years ago, making peanut butter and jelly sandwiches before an (another) epic hike.

Haven’t worn a watch since 1995.

Stopped wearing one (30 years ago) to remind me daily that where i’m going is more important than how fast i’m getting there.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

i’m going to Walt Disney World, home

10-second video: Happy present moment at 3:39 PM. Heading to WDW.
10-second video: Snow in Atlanta at 5PM? Yep.

If i wasn’t a Disney Customer Service keynote speaker, i’d still be doin this.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Game day, home

selfie with three people
Photo: A few minutes before i started my keynote. She’s in the very back row of tables, next to the exit doors. Heidi invited me to meet with her and her colleague-executive in the Hilton lobby to celebrate a great day. Got to meet her and her husband last night at their Company’s Suite in the Arena. Omaha played San Diego in women’s Pro Volleyball. Omaha won the National Championship in 2024’s inaugural season.
disney customer service speaker
Four slides in we all took selfies to “mark the moment”.
Football game on TV
At this point, the game ain’t over. Photo: Hilton lobby.

My final slide says…

DO SOMETHING GREAT

You should never share important, insightful info and not challenge the others to do what the final slide says.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

What’s the bottomline goal?

Convention Center hallways
11:00 AM. Scouting out the “terrain” before tomorrow’s “Super Bowl”.

What’s the bottomline goal when i deliver a Disney Customer Service Keynote speech?

Excellence.

Excellence from me to the audience.

Excellence from the audience to themselves.

Excellence from themselves to the people they serve.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.