Disney Keynote Speech prep, home

Prioritizing my Disney Customer Service Keynote speech.

Prioritizing the content.

Prioritizing what to omit.

Prioritizing the content’s usefulness.

Prioritizing the stories.

Prioritizing the questions.

Prioritizing the activities.

Prioritizing the pace.

Prioritizing the humor.

Prioritizing my energy.

Should be an extraordinary 45 minutes.

Aiming for it to be the best customer service message of every audience member’s life.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Disney everyday, home

Disney.

Everyday.

Transferring Disney’s best business insights to my personal life transformed the way i thought about priorities.

Now, i can’t think about my priorities unless they are prioritized.

And for many years now, they’ve been prioritized.

Transformation.

Consistency.

Quality.

Vibrancy.

So yeah, Disney, everyday.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Fire and Ash, home

fire and ash credits screenshot
Movie credits screen shot.

We both enjoyed this Avatar franchise movie.

Not gonna lie, had no idea it was decently-over three hours long.

Note: Didn’t do any advance research. Went in thinking it would be a typical movie, 90-120 minutes. So, 180-200 minutes (197 minutes) (specifically three-hours, 17-minutes long) was unexpected. Totally recommend it.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Disney teamwork, home

bags of Christmas goodies by Christmas tree
Couldn’t fit 40 goodie bags in the round box. Nice challenge to have.

Today, December 20, 2025 the Christmas goodie bags we assembled yesterday get delivered to Walt Disney World (WDW) Cast Members.

Chapin got to do the backstage (home backstage) work, feel the intent and anticipation, and now, enjoy the gift received when you make others happy.

Every Cast Member’s role contributes to the paying Guests’ experience and memories that last a lifetime. That’s a given. It’s the reason we (Disney) exist.

However, each individual Cast Member gets to choose to also do it backstage at work (WDW).

It’s bringing the ‘Disney Way’ full-circle.

It’s the essence of “If Disney Ran Your Life”.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

i love creative solutions

Germany. We walked three miles at Epcot. Later in the day walked five miles from Magic Kingdom to our home.

i love visiting Disney with Family and friends.

We drove two cars to Epcot. Knowing eventually, cousin Michael would want to stay and we would want to return home, and both could happen seamlessly.

At the last minute, midday, we decided to go via monorail to Disney’s Magic Kingdom.

Spontaneously, i decided to walk home from the Magic Kingdom. But not before going to the Train Station and grabbing an “us-ee”.

7-second video: What are the odds?
16-second video: Soaked. But warm. Thank you merino wool.
12-second video: Sundays, for the past seven years, are reserved for a family call.
34-second video: A Sunday video message to a friend/client.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.