Disney University teaches the Disney Guest Service basics

Disney Traditions Workbook
Disney Traditions workbook at Disney University Lobby.

 

Disney Magic is easy for anyone to create because it is simple.

All you have to do is organize yourself well enough so that your target is so big, you couldn’t possibly miss.

It’s not the extra mile that is sustainable, it’s going the extra inch.

Have orchestrated four inches today and will share with you tomorrow how it turned out.

It won’t happen all day, everyday without decent organization.

So in reading between the lines, it can happen all day, everyday.

It should happen all day, everyday.

Some our not satisfied unless it is all day, everyday.

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Reaping more of what we sow

Disney Speaker jeff noel running through Downtown Disney
Disney Speaker running through Downtown Disney

 

Lego Store at Downtown Disney
Lego Store at Downtown Disney

 

Reedy Creek Fire Department on East Buena Vista Drive
Reedy Creek Fire Department on East Buena Vista Drive.

 

Map My Run app highlighting the run through Disney World
Map My Run app highlighting the run through Disney World yesterday.

 

Can we work at making a habit of getting out of our comfort zone?

We are as organized as our past has trained us to be?

This can be unlearned and enhanced if we are willing to get out of our comfort zone.

It’s literally the only way change, of any kind, will happen.

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Being organized for the future starts when?

Disney Keynote Speaker jeff noel
Disney World has two water bridges. This is the original by Magic Kingdom. The other is at Epcot.

 

Today is the 2015 Annual Walt Disney World Half Marathon. No doubt it will travel under Disney’s northern water bridge (above). A once a year or once-in-a-lifetime event for some.

One aspect of being decently organized is doing things today that won’t pay off until 10, 20,or even 30+ years later.

Like being able to go under Disney’s iconic Magic Kingdom water bridge every day if you want to.

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Being world class organized is essential to Disney’s success

Lee Cockerell's new book Time Management Magic
Each of us would literally drop what we are doing to help the other.

 

Lee Cockerell, Executive Vice President (retired and inspired), Walt Disney World Operations, is as good as they get.

In my 30+ years (’82 – ’14) at Disney, he’s the best operational leader i’ve seen.

Period.

His third book, Time Management Magic is available now.

Dear Son, what’s also Magic is how your dad has gone from being an insignificant Cast Member among the 40k Lee led for a decade at Disney, to being on his short list of people he trusts.

And it happened organically, unintentionally.

Never an ulterior motive.

By accident, really.

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Who is the world’s premier Disney Keynote Speaker?

Disney Management Speakers

 

(photo: October, 31, 2014. Disney Institute vision statement.)

Who is the world’s premier Disney Keynote Speaker?

Depends on the category.

Strategy? Bob Iger? Probably.

Animation? John Lasseter? Probably.

Walt Disney Imagineering? Bruce Vaughn? Probably.

Best all-around? jeff noel.

Mid Life Celebration’s CMO believes so.

Be amazed and be amazing.

You’re in charge of this.

Your CEO (of You, Inc.) knows this.

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