Tag: client

Timing is everything

4-second video.

On the executive coaching call, the client is at an airport (not his home airport). He asks for a few minutes delay because travel issues happen when you least expect.

Once he’s settled, he calls back and we conduct our bi-weekly call.

Come to find out, he’s catching an Orlando flight to visit Walt Disney World (WDW).

He had no idea i was spending the day at WDW. i never mentioned it on our call.

He also knows that on any given day – or every day – i can spend the day (or a few minutes) at WDW.

Which could make a person wonder, did he make a special trip just for me?

Sometimes the answer is yes, simply to go the extra-mile.

Today, however, was just an extra-inch.

Why?

Already riding the monorail…why not take four seconds (an ‘inch’, effort-wise, in the big picture) to shoot and text a four-second “thinking-of-you” video?

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Is it fair to have client meetings at Walt Disney World?

Disney Motivational Speakers
10am yesterday…arriving for an important meeting.

 

Disney Vacation Club desk
No, we weren’t there to discuss DVC (Disney Vacation Club).

 

Disney meetings
We had The Train Room to ourselves… and a fireplace.

 

Disney Orlando Speakers
A quick look in the shop and i had a fun idea to surprise and delight other people – a couple different clients.

 

Is it fair to have client meetings at Walt Disney World?

And how organized do you have to be to make it happen?

Work and organize like you mean it.

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Organize to maximize

Outdoor pavilion sketch
From Homeowner’s meeting yesterday, October 1, 2017.

 

Disney's Grand Floridian Resort and Spa
Cheryl was driving allowing me to snap this picture, yesterday, October 1, 2017.

 

Invest 15 content delivery days in 2018:

  • Two days at each campus = 8
  • Two days Cabinet & Leadership Council = 2
  • Five days at WDW with Cabinet and Champions only = 5
  • Continue Executive Coaching

Additional projects may be added.

  • Available January 8 – May 11
  • Available October 8 – December 11

Leaders, Employees, Customers, Reputation, Improvement

Vision, Involvement, Accountability, Commitment

Hire, Train, Inspire, Support

Bullseye, 360, Goal, Decisions

Promise, Deliver, Connect

Generate, Select, Implement, Leaders

 

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

His office was nothing more than a wooden floor

Tibet Butler Nature Preserve Building
Tibet Butler Nature Preserve Building.

 

Tibet Butler Nature Preserve Building
Lower right, sitting on the floor, was HQ for 40 minutes yesterday.

 

His office was nothing more than a wooden floor. No chair.

You can see exactly where in the photo above. He sat in the lower right corner, back against the display.

He could have postponed the run until after the 9am call with the CEO, but instead, he began walking, hoping it would turn into a long run.

It did. Ten miles, eventually.

But 20 minutes later, it was time to find a quiet place for the 30-minute call.

Five months of slow, sporadic conversations.

He was glad he could call from anywhere.

This is growth.

And freedom.

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