video – Page 25 – Disney Creativity and Innovation Keynote Speaker

Worth a second listen?

running at sunrise — Summer running club designed to prep high schoolers and middle schoolers for Fall Cross Country.

Worth a second listen?

In 1998, the phone rang while i was working at Disney’s Flagship Resort and i was asked if i would like to help people outside of Disney understand how Disney runs it’s business so successfully. The webinar above shares some of the Customer Service secrets i’ve been sharing publicly since 1999.

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This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

Interruption to normal

Stumbled on this a few minutes ago…right now it’s 5:33am on a Friday…what caught my eye was the 880 million views…so i clicked and listened…this led to stumbling upon the second video…over one billion views…while i know John Legend, i never listened to the song’s words…never heard of the second band…wow, what a distinctive sound.

An unexpectedly interesting way to begin a Friday.

Ps. It felt good to spend 10 minutes listening to music as an “interruption to normal”.

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

World Class Customer Service Secrets video by Disney Expert

Disney Customer Service videos — Disney secrets aren’t secrets.

World Class Disney Customer Service secrets. It’s a 50-minute webinar. It may require an (free) account login.

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

For everyone in doubt, especially myself

For everyone in doubt, especially myself.

THE GAP by Ira Glass from Daniel Sax on Vimeo.

Just yesterday, i took a giant step.

Giant steps only happen after hundreds – more like thousands – of small, normal steps have been taken.

The long way is the short cut.

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

An hour and a comfort zone

(photo: The Harvard of Customer Service training?)

What is the meaning of life? My high school classmate’s (Lorie Sheffer) son Ian (and daughter-in-law Michelle) is featured as the moderator for a talk by Edward O. Wilson, who is a professor emeritus at Harvard University and the recipient of two Pulitzer Prizes. His many books include, “The Future of Life” and “The Social Conquest of Earth.”

The clip here is worth watching, but only if you have an hour and only if having your convictions seriously challenged is something you enjoy.

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