Be willing to accept frustration and obstacles if…

Amway Center basketball court closeup photo
Love dark blue, and being on the court at the Amway Center

 

The challenge with getting and staying organized is how often the pressure is high. Unrelenting it seems is the norm.

Stumbled upon another to-do item last night. Amazon Author page.

This led to another issue. Book pricing.

What was requested and what has actually happened is way off.

Insight: Be willing to accept frustration and obstacles if you are going to do most things radically different from societal (or industry) norms.

Next Blog 

 

Sending mixed messages demonstrates a service gap in organization

 

By lunch yesterday an email arrived much sooner than expected and contained the video trailer above. We like when this happens don’t we? It exceeds our expectations and it demonstrates a great customer service mantra.

Driving home later (a Friday), ever get hit with a zinger from the same company, but a different department?

The accounting department wanted proof I own Mid Life Celebration, LLC.

The W-9 they were now requesting was filled out (and sent in two months prior) and included the EIN (the business’s social security number if you will). There was no further request for anything else.

Weird. Awkward even.

To ask for ‘proof’ after the fact is really weird and sends a mixed message about how organized the organization is.

Next Blog

 

Mainstream blogging advice recommends not getting too personal

iTunes Connect dialouge
Finished Mid Life Celebration (the book) in July 2011 (above) and then didn’t do anything for two more years

 

Mainstream blogging advice recommends not getting too personal. So where exactly is the line we should not cross? Not sure. The book sales representative’s email arrived mid-morning yesterday:

On Oct 16, 2013, at 11:47 AM, noreply@xulonpress.com wrote:

Dear Jeff,

Congratulations! Your book is now complete and your free copies are on their way to your doorstep. Your book will arrive via UPS and shipping typically takes 7-10 business days (shipping outside the US may take longer).

Immediately got on the phone to offer to pay for expedited shipping. Voice mail. Then voice mail back – should only be 2-3 days.

The long way is the short cut.

Next Blog

 

Two things we can organize but rarely give a second thought

Young boy with teddy bear and suitcase at Church pew
Began writing as a way to be prepared in case something bad ever happened to me

 

Sent two paragraphs to Xulon Press a minute ago at their request so they can create a video trailer for the book, Mid Life Celebration: rethink • reprioritize • recommit.

Expecting the first 10 copies of the book any day now.

Three people know the book is almost in my hands: Chapin, the book designer, and me.

Challenging to keep a lid on it.

This requires significant organization. Not of files, but of patience and humility.

Next Blog

 

After all, a promise is a promise

jeff noel at Gold's Gym
Exceeding your own expectations is a great feeling

 

The original email offer from Xulon Press promised a book by Christmas. Part of being organized and focused is to reap additional benefits not directly specified, nor promised.

Should have the first 10 books by mid-October. Once approved (which theoretically will be instantly) production and shipment could be the first week of November.

We’ll see. After all, a promise is a promise. No?

Next Blog