Disney Institute most requested

Walking from Magic Kingdom back to bicycle to head home after the Super Bowl parade a few days ago. Never gets old. Never. Ever.

Disney Institute most requested…

Most requested speech, most delivered speech.

Biggest and greatest reputation.

Most fun to deliver.

Most applicable to every participant.

Can be implemented immediately.

Disney Customer Service.

Of course we don’t call customers customers we call them Guests. In 30+ years at Disney, never once called a Guest a customer.

Never. Ever.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.