Disney Creativity and Innovation Keynote Speaker
One million+ people globally while at Disney Institute.
Been a while since I’ve swallowed butterflies this big. There was a time when I sounded like a broken record talking about my (future) best selling book. Why? Because for two years it was actively being created. And then fear sucked out all the energy. And progress stopped. Completely.
Those days are over.
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The challenge with getting and staying organized is how often the pressure is high. Unrelenting it seems is the norm.
Stumbled upon another to-do item last night. Amazon Author page.
This led to another issue. Book pricing.
What was requested and what has actually happened is way off.
Insight: Be willing to accept frustration and obstacles if you are going to do most things radically different from societal (or industry) norms.
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By lunch yesterday an email arrived much sooner than expected and contained the video trailer above. We like when this happens don’t we? It exceeds our expectations and it demonstrates a great customer service mantra.
Driving home later (a Friday), ever get hit with a zinger from the same company, but a different department?
The accounting department wanted proof I own Mid Life Celebration, LLC.
The W-9 they were now requesting was filled out (and sent in two months prior) and included the EIN (the business’s social security number if you will). There was no further request for anything else.
Weird. Awkward even.
To ask for ‘proof’ after the fact is really weird and sends a mixed message about how organized the organization is.
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Mainstream blogging advice recommends not getting too personal. So where exactly is the line we should not cross? Not sure. The book sales representative’s email arrived mid-morning yesterday:
On Oct 16, 2013, at 11:47 AM, noreply@xulonpress.com wrote:Dear Jeff,
Congratulations! Your book is now complete and your free copies are on their way to your doorstep. Your book will arrive via UPS and shipping typically takes 7-10 business days (shipping outside the US may take longer).
Immediately got on the phone to offer to pay for expedited shipping. Voice mail. Then voice mail back – should only be 2-3 days.
The long way is the short cut.
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Sent two paragraphs to Xulon Press a minute ago at their request so they can create a video trailer for the book, Mid Life Celebration: rethink • reprioritize • recommit.
Expecting the first 10 copies of the book any day now.
Three people know the book is almost in my hands: Chapin, the book designer, and me.
Challenging to keep a lid on it.
This requires significant organization. Not of files, but of patience and humility.
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