Tag: State Farm

Being organized sometimes means we have to confront things

Disney Business Best Practices
Excellent customer service could be pervasive but t’s not. Photo: LinkedIn screen shot.

 

Being organized sometimes means we have to confront things.

Our house painters either were not excellent the past few days or our standards are too high.

State Farm told me:

  • “Unfortunately, you’re going to have to drive a two-tone car.”
  • “Our managers don’t talk to customers.”

And these are me paraphrasing:

  • “We are ok with the fact you’ll have to drive a two-tone car.”
  • “We are ok with you spending more than the vehicle is worth to get it looking like a car that wasn’t in an accident.”

Meeting with State Farm Agency owner in a few hours to see if face-to-face the story is the same as it is in the comfort of a call center.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

 

Hope we never get to use it

State Farm mobile app
Chose face to face versus mobile app.

 

Lots of errands yesterday, including filing a claim for the accident a few days ago. After the fact, i realized i could have avoided a face to face office visit by doing it on my iPhone.

State Farm permits one accident forgiveness when you are a safe driver for 10 years or more.

We are safe drivers.

We have safe driver designation on two of our cars, but we’ve only owned the third car (in the accident) for one year. So State Farm defaulted us to a Good Driver Discount, and it would take nine more years to earn Safe Driver discount. So, our rate for this car will go up about 10%, for three years.

Anyway, never knew State Farm had accident forgiveness. And never knew that your impeccable safe driving record doesn’t transfer to a new policy for a vehicle you will be driving.

Live and learn, and remain grateful that no one was hurt.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our home health. To leave this site to read today’s post on my mental attitude website, click here.

 

Counting Our Blessings

Today at 11:30AM, while driving to our son’s friend’s ninth birthday party, we had a vacationing family from South Carolina pull out in front of us which caused an accident.

The other driver and I both got out of our mini vans at the same time and asked the same question, “Is everyone OK”?

We were both relieved to know that no one was hurt.  There were five passengers in his van and three in mine.

He called 911 for non-emergency assistance.  So I called my insurance company.

We waited for the Highway Patrol to arrive, but after an hour, we called back just to see what our options were.

The officer who answered told us we could complete a Self Report form, which are available easily.  But, she said, we had to be in agreement.

The other driver and I walked the scene, discussed the events, and agreed he pulled out in front of us which was the cause of our collision.

We exchanged driver’s licence, insurance, and vehicle registration, cell phones, email addresses, family member’s names, etc.

We were both able to drive away from the scene.

That’s the main point of this post.  We were able to drive away unhurt.  

That is why I’m counting my blessings.

Carpe diem, jeff noel  🙂