Tag: Quote

Ask vital questions. What is the supreme goal of every single customer service interaction?

dad

Every employee in every company has the same, singular, supreme goal in every customer interaction.

As a Disney Leader and Disney Institute Business Advisor, for 30 years, and now since 2014 as a solopreneur, my research confirms that most organizations have no idea how to answer this vital question.

Moreover, they have no idea how to embed the question’s answer in their Organizational DNA,

And finally, they have no capability to scale the training and career-long commitment to consistently achieve the goal in every customer interaction.

Insight: They can call me, agree to a paid collaboration, and i can reveal to them our (Disney) five Organizational pillars and corresponding 19 architectural blueprints. They can engage me as long as they want.

Always remember, the long way is the short cut.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

The grind of discipline is joyous compared to the grind of regret.

dad

Prioritize intentionality instead of mediocre planning.

Maybe tomorrow i’ll unpack today’s ‘migration’ blog titles.

Maybe not.

Depends how the GoDaddy Hosting Plan migration goes.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Be patient. Your over-focused daily habits will grow you positive results at home with your prioritized priorities. 

dad

Having prioritized priorities is a perfect example of over-focusing on the things you used to under-focus on or ignore.

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.

Not prioritizing your priorities is as toxic as cluttered rooms.

dad

We say our job, our family, our health are three of our top priorities.

But who can tell you their priority order that makes perfect sense, without saying a word?

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This website is about our HOME. This is the fifth of five daily, differently-themed blog posts about: (1) mind, (2) body, (3) spirit, (4) work, (5) home. To return to Mid Life Celebration, the site about MIND, click here.