![some people actually think it's their daily job to do this. I know I do. changing lives](https://gxt7a9.p3cdn1.secureserver.net/wp-content/uploads/2012/09/05.30.2012072.jpg)
Should we organize our thoughts as well as our stuff? Can we? Will we?
Excellence is a habit. Refusing to let average become a habit is also a habit. Disney has taught many people many great things. Who can argue with Disney’s service excellence strategies?
I certainly can’t.
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