Completely Different? – Page 36 – Disney Creativity and Innovation Keynote Speaker

Trying Something New

How challenging is your daily grind?

Meaning, the day to day administrative stuff, like paying bills, deciding when and where to get the oil changed (assuming you have a vehicle), whether to have a battery powered alarm clock as a backup for the electric one and what type to purchase.

Or the process for storing your car keys, wallet, and cell phone, so you never lose these things. Or keeping a backup phone charger in the most logical place.

Without a decent handle on the day-to-day things, your life piles up and overwhelms you.

Ya with me?

(next blog)

6,400 Feet Up, Plane Down Below

Click here to move to the next blog.

To Hell With Murphy’s Law

Life is a gauntlet, an open challenge, like going into battle.

Pretending it isn’t, by medicating ourselves with drugs, distractions and denial, is a short term solution to a challenge that will never go away.

Oh wait, it will go away, when we die. Sorry, I forgot.

So, at least we have that going for us.

Sick (not the good sick)

Last week at my weekly Apple One-To-One session, I forgot my mighty mouse. Called and emailed the Apple Store. Even went back the next day to double-double check. While Brooke was checking if it had been turned in to lost and found, I grabbed a new Apple Mouse from the rack, a much cooler (sick) version than the one from last year, just in case. Was almost hoping that no one turned it in so I would be “forced” to buy the sick mouse.

“Good news”, Brooke said no one had turned in the lost mouse. “Bad news”, her friend Erika had an extra, which was graciously offered to me at no charge. WOW!

The Apple Store at Millenia Mall continues to exceed expectations on all accounts. I left without that “sick” mouse, but with something better. A sense that excellent customer service is alive and well. But I’m not sure we can say the same thing for this young boy: